Your property, in your pocket

Yes. Every client gets a free, secure portal. Send a request with photos in under a minute, follow its progress, approve estimates, confirm appointments, and see invoices and statements — for your properties only, from any phone or computer.

When a technician taps “I’ve arrived” and “Complete visit”, the phone checks they are at your property. If they are not, our office is alerted at once. It is not tracking: the location is only checked at those two moments.

Yes. Technicians take before-and-after photos on the job, and you can view them in your portal as soon as the work is approved. Every finished job comes with a completion report (PDF) showing what was done, when and by whom, with photos.

Right. Work that is not covered by your agreement gets a written estimate first. You approve it online with one click — no login needed — and you can choose between options such as repair or replace. Your managers can approve up to the limit you set.

Yes. Invite your property managers, billing contact and on-site staff, each with their own role and only the properties they cover. Remove someone and their access stops immediately.

Every vendor must keep a current W-9, liability insurance, workers’ comp and licenses for licensed trades. Our system tracks every expiry date, and a vendor with missing or expired documents is not sent to your property.

Mark the request as an emergency in the portal and call us. Emergency jobs go to the top of our dispatch board with live alerts, so the nearest available pro is sent right away.

Reports for any dates: requests by property and type, how fast we responded and finished, and what was spent. Inspection reports with photos, service agreements and one clear statement of all invoices and payments are always in your portal.